Microsoft has recently announced an enhancement to its Copilot Studio technology with the introduction of a new feature known as “computer use.” This innovative capability allows AI agents to interact directly with software applications and websites, mimicking human behavior to carry out automated tasks. This development is viewed as a significant advancement in integrating AI into everyday business operations.
The “computer use” feature enables AI agents to engage with software, forms, and web platforms without the need for pre-programmed integrations, such as APIs. This flexibility addresses various scenarios where automation was previously hindered by limited connectivity between systems. For instance, AI agents can now log into internal systems, complete reports, process invoices, and offer customer support through websites.
Beyond streamlining manual processes, the feature enhances the adaptability of AI in enterprise environments, where software systems can be diverse and varied. Importantly, the interface adaptability ensures that AI agents remain functional even as applications are updated or their layouts change.
Copilot Studio, Microsoft’s tool for creating AI agents, is now equipped to build intricate automation workflows that cater to needs like market research, data entry, and data quality checks across various digital platforms. Microsoft aims to leverage this technology to help businesses reduce time and operational costs.
Previously, Microsoft introduced a feature called “Actions,” allowing Copilot to perform basic tasks in the background. However, the new “computer use” feature is designed for broader applications, targeting automation demands at the enterprise level rather than individual tasks.
